Carat tracks every stone and finished piece from intake to sale, runs your repairs and custom jobs, and pushes inventory to Shopify, so paperwork stops eating the day.
Purpose-built for the way jewelry businesses actually work.
Track loose stones and finished goods with full lifecycle status: available, on memo, sold, or written off.
Issue memos, convert them to invoices, and process credit notes that auto-apply against the source invoice.
Generate branded invoices, record payments, apply store credit, and watch A/R aging update in real time.
Track every repair and custom job from intake to pickup. Assign jobs to your setters, CAD designers and polishers, who update status from a link with no login, and give customers a link to check on their order.
Push inventory to your Shopify storefront, one way.
Pull diamond and certificate data straight from GIA reports and photos, with no manual data entry.
Inventory valuation, sales, and A/R aging reports, exportable to branded PDF in one click.
Pick the modules your shop uses. We'll show you around with your own work and quote a monthly plan with no minimum term.
For bench and repair shops
Pricing is by quote. Tell us about your shop and we'll send one.
Every plan includes improvements to the modules you use at no extra charge, and you can ask for an export of your data at any time.
Book a demo and we'll show you around Carat with your own work. Already on another system? We bring your records over and train your team.
Or email support@carat.software
Short answers to what shops ask us first. Anything else, book a demo or email support@carat.software.
Pricing is by quote. Pick the modules your shop uses, we'll show you Carat with your own work, and we'll quote a monthly plan. Moving your records in is quoted separately as a one-time setup.
Yes. As part of setup we move your records over from your current system or spreadsheets and train your team. We do it for you; there is no upload button to fight with.
Carat sends customers, invoices, payments and credit notes to QuickBooks Online, one way, as you send them. It is built and in Intuit's approval process, so a live QuickBooks company can't connect until that completes. Ask us where it stands.
We can set up a one-way listing of your inventory to your Shopify store, and you choose which items to list. A sale on Shopify does not yet mark the item sold in Carat.
QuickBooks Online is built and in Intuit's approval process. GIA report lookup by report number is built and switches on for a shop once it connects its own GIA account, which GIA bills per lookup. Rapaport price-list pricing is waiting on licensing. We don't give dates.
Yes. Each job you assign sends them a private link, and they accept it, decline it or mark it ready from their phone with no login. This is part of Work orders.
Yes, if you switch it on. Each repair or custom order can have a private status page that shows the stage it is at. Prices, vendors and your notes never appear on it.
Each shop's records are kept apart from every other shop's at the database level. You can ask for an export of your data at any time while your account is open, and for 30 days after it closes.
Plans are priced by seats, meaning the people who sign in. Each plan includes some, and you can add more.
Carat runs in the browser on desktop, tablet and phone; there is nothing to install. The pages your vendors and customers open are built for phones.
Contact support. Cancellation takes effect at the end of the period you have paid for.
Email support@carat.software, or use Help & support inside Carat.